At A and M Planters, we stand by the quality and durability of our wooden planters. We are proud to offer a 5-year guarantee against wood rot, ensuring that our products are built to last and provide long-term value for your outdoor spaces.
What is Covered
This guarantee covers wood rot that occurs under normal usage conditions and is the result of manufacturing defects or natural decay.
What is Not Covered
Our guarantee does not cover:
Accidental damage, such as impacts, drops, or mishandling.
Damage caused by extreme weather conditions, including floods, hurricanes, or excessive snow.
Damage resulting from misuse, neglect, or improper care (e.g., failure to follow maintenance instructions).
How to Make a Claim
If you believe your wooden planter qualifies for coverage under this guarantee, please contact our customer service team with the following information:
Proof of purchase.
Photos or a description of the issue.
Details of how the planter has been used and maintained.
Upon review, if the damage is determined to be the result of wood rot and falls within the terms of the guarantee, we will provide a replacement or repair at no additional cost.
This guarantee is a testament to our commitment to quality and customer satisfaction. Thank you for choosing A and M Planters.